Whether you choose Five9 inbound, outbound, or our blended solution, you are equipped with a system designed to support all types of business and industry applications. Eastern Time (877) 495-4849, or email us: vendor. Below, you will find ordering information for the various Special Item Numbers (SINs) applicable to our GSA …Table of Contents Schedules Input Program Version 8. Company is First Awardee for Follow-on of GSA USA Contact Contract Vehicle Oct 12, 2018 The SIN comes into place just as the old contract vehicle for contact centers, USA Contact, expired August 2018. Epsilon is proud to hold an award on GSA's Information Technology Schedule 70. ACCS is defined as any combination of products, equipment, software and/or services that are required to establish and maintain contact center capabilities managed by the contractor for an agency. m. Data Submissions. . We are committed to organizing for economic, social, racial and gender equality and justice. A CCaaS model allows businesses to purchase only the technology they need, which reduces the need for internal IT support. , is an approved GSA vendor under the Federal Supply Schedule 23V. gov This is a U. Central Truck Center, Inc. Collators (SIN 51-212) Perforators (SIN 50-287) *For more information on our GSA schedule, please contact our Government Sales department at 1-800-243-9226 or e-mail us at gsa@whitakerbrothers. MAXIMUS Federal Awarded GSA's Contact Center SIN 11/5/18 MAXIMUS (NYSE: MMS), a leading provider of government services worldwide, announced today that MAXIMUS Federal has been named the first awardee of the General Services Administration (GSA) IT 70 Automated Contact Center Solutions (ACCS) IM 132-20 contract vehicle. MAXIMUS Federal Awarded GSA's Contact Center SIN 11/5/18 MAXIMUS (NYSE: MMS), a leading provider of government services worldwide, announced today that MAXIMUS Federal has been named the first awardee of the General Services Administration (GSA) IT 70 Automated Contact Center Solutions (ACCS) IM 132-20 contract vehicle. -based government services contractor MAXIMUS announced that it secured a spot as the first awardee on GSA’s new SIN …ECS is an award-winning global services and solutions company, headquartered in Central Florida with a second office in Huntsville, Alabama. GSA Schedule and contact information Download the Authorized Federal Supply Schedule Catalog and Price List for Environmental Services. Contact Us; GSA-Schedule. By using this system you acknowledge: this system is subject to monitoring. In addition, you can always call the helpdesk (number listed on VSC. Find the best Contact Center Software using real-time, up-to-date data from over 3310 verified user reviews. Five9 has the technology, industry, and contact center experience to help you succeed. 9 Contractor The General Services Administration has released the new FY2019 Per Diem Rates for the period of October 1 GSA Schedule 736 - Temporary Administrative and Professional Staffing SIN 736-1: ADMINISTRATIVE SUPPORT AND CLERICAL OCCUPATIONS (with and/or without security Partner on a GSA Schedule; GSA IT 70 Schedule Holder through GSA's Schedule 70 and the Corporate contracts for associated special item numbers. How to Order Agencies interested in learning more about purchasing PODS solutions on the GSA schedule should call 866-667-5573. The General Services Administration has announced a new contract vehicle, FirstContact, designed to provide "a full range of services including telephone and e-mail inquiry services, automated and Known as the "Contact Center SIN", this contract will serve as a future acquisition vehicle to enable federal agencies to procure citizen engagement center technology and operational requirements. Within the GSA List of Schedules, they are industry-based GSA Schedules include a Automated Contact Center Solutions will soon be on GSA Schedule 70 GSA has been engaging with the IT industry since October 2017 to help define the terms and conditions of the new Automated Contact Center Solutions (ACCS) SIN. Professional Services Schedule (PSS) Special Item Number (SIN) 874 7 & 874 4 Integrated Business Program Support Services NAICS Code - 541611 . Known as the "Contact Center SIN", this contract will serve as a future acquisition vehicle to enable federal agencies to procure citizen engagement center technology and operational requirements. The General Services Administration has introduced a special item number for contact center products and services on the IT Schedule 70 acquisition vehicle. 9 Contract Holders in Annual GSA Sales Since 2012! Did you know that DMC Management Services, LLC is the industry Contact; GSA List of Schedules subcategories called Special Item Numbers (SINs). " Nov 6, 2018 Reston, Va. eOffer/eMod was recently enhanced to capture "Product" data elements in a formatted manner. 1 Federal Government Solutions Automated Logic has been a GSA Contract holder for two decades, delivering intelligent building solutions to the federal government. Five9 Contact Center Solutions Are Designed for You. GSA Schedules (also referred to as Multiple Award Schedules (MAS) and Federal Supply Schedules) are long-term governmentwide contracts with commercial firms providing federal, state, and local government buyers access to more than 11 million commercial supplies (products) and services at volume discount pricing. gov. O. This is accomplished through a variety of GSA schedules, indefinite delivery/indefinite quantity (IDIQs) contracts and blanket purchase agreements (BPAs). FedBizOpps • SAM • GSA • GSA Advantage! • Accessibility Aids • 1-866 472-9114 • eoffer@gsa. For problems with a Schedule order placed through GSA Advantage!, please contact the contractor or purchaser A list of PSS contractors is available at the GSA Schedules E-Library website, www. The General Services Administration plans to incorporate a new special item number for automated contact center platforms and services into the Information Technology Schedule 70 contract vehicle Established by the GSA, the Contact Center SIN provides agencies with a diverse set of pre-vetted citizen engagement center solutions through a single contract. gov. Below, you will find ordering information for the various Special Item Numbers (SINs) applicable to our GSA contract:The GSA Vendor Support Center SIP Web Training provides vendors with a detailed overview of how to use the SIP program for commodities and service contractors. x DocumentationThe Federal Acquisition Service (FAS) Sales Reporting Portal (SRP) supports the collection of data required by FAS procurement programs including Multiple Award Schedules (MAS), non-MAS programs such as the Government-Wide Acquisition Contracts (GWACS) and others. Please contact TDRteam@gsa. GSA’s Schedule 70 Cloud Services SIN Request for Information contact the Customer Support Center. Registration is required. – Michael Ross, Cambridge Federal, Founder and CEO. gov February 14, 2019) The enhanced WMS SIN is now available for use by agency customers and industry partners. The Formatted Products Tool (FPT) is a process that captures all line items in a formatted template, sends those line items through a standardization process, and allows the user to send their product and catalog data directly to GSA Advantage upon award. “As the first Contact Center SIN awardee, we are both honored and excited to bring our proven expertise and next-generation technology to help agencies with their citizen engagement and contact center services,” said Bruce L. marcinowski@gsa. The Special Item Number (SIN) and Maximum Order (MO) tables were revised to include all Federal Supply Schedules. The line card specifics are as follows: TID – 74-2836721 DUNS – 00-416-1712 CAGE CODE – 3CQ03 LARGE BUSINESS. The INTERNET The Contact Center SIN is focused on a wide range of technologies that support citizen engagement, including artificial intelligence (AI), chat bots, robotic process automation (RPA) and voice/speech recognition. GSA created a new Special Item Number, SIN 132-20, to offer ACCS to government customers through Schedule 70. General Services Administration Industrial Funding Fee (IFF/SIFT) for Multiple Award Schedule Contracts P. The SIN/MO tables now include a SIN type code which indicates what type of file is required. FHI 360 is on the General Services Administration (GSA) Professional Services Schedule for the following special items numbers (SINs): Financial and Business Solutions (SIN 520) Program Financial Advisor (SIN 520 1) Transaction Specialist (SIN 520 2) Loan Servicing and Asset Management (SIN 520 5) Data Center Transformation Contact. If you have questions or want to learn more about any of GSA’s solutions or programs, please contact the National Customer Service Center (NCSC) at (800) 488-3111 or NCSCcustomer. Did you know that DMC Management Services, LLC is the industry leader in GSA Schedule 48, SIN 653. Catalog Section 1. Approved GSA Vendor – Contract# GS-30F-0045V Central Truck Center, Inc. GSA Contract # GS-21F-0206W FSC Group 51V Hardware Superstore SIN’S: 105-001 WALK IN/WALK OUT click the locations tab to view complete location and contact The VSC maintains a staff ready to assist vendors in the preparation and submission of electronic catalog files to GSA Advantage!, and in the submission and reporting of sales data. GSA Schedule 70 (SIN 132-51) is an IDIQ contract that provides the full range of IT services, including: data warehousing, networking information, systems analysis and design, and installation for all federal departments and agencies. Accenture offers Implementation Services to support the transition of agencies to Accenture's shared service center approach. You can also contact the Vendor Support Center staff between Monday - Friday, 8:30 a. m. Company is First Awardee for Follow-on of GSA USA Contact Contract Vehicle Oct 12, 2018 The SIN comes into place just as the old contract vehicle for contact centers, USA Contact, expired August 2018. gsaelibrary. Contact the GSA cloud experts with any questions about the GSA IT Schedule 70 Cloud SIN. Sep 7, 2018 USA Contact follow-on will be a new contact center SIN on GSA's IT Schedule 70 Contract | SIN 132-20, Automated Contact Center Solutions Nov 5, 2018 MAXIMUS Federal Awarded GSA's Contact Center SIN. Reston, VA, USA, Nov. Our contract number is GS33F-0003M for The Move Management Center. Leasing of products (SIN 132-3) GENERAL SERVICES ADMINISTRATION Address: US General Services Administration Federal Acquisition Service Northeast & Caribbean Supply and Acquisition Center One World Trade Center 55th floor; Room 55W09 New York, NY 10007-0089 or Phone GSA Contact: GSA SmartShop, 212-264-0868, E-mail: smartshop@gsa. There’s a GSA Schedule for almost every product industry, and if you’re looking for a way to start selling your products to the government Government Contract Services can help you break into the market. These include cloud-related IT professional labor categories and/or services required to:What we do. Our team produces and trains our military by providing immersive, live, and virtual training experiences and implementing …SIN CLIN User Guide. ) Buyers needing assistance with the registration process should contact the GSA Advantage!® Helpdesk on (877) 472-3777. You will always get photo ID products for less at IDWholesaler. However, the SIN will not allow for human contact center support if a technology component is not the primary offering, so it cannot fully replace USA Contact. gov for questions specifically related to the TDR program The Automated Contact Center Solutions SIN—numbered 132-20—“provides a deep pool of pre-vetted vendors with a diverse set of contact center solutions,” according to a notice on GSA’s Automated Contact Center Solutions (ACCS) - SUBJECT TO COOPERATIVE PURCHASING - The intended scope of this SIN is to offer ACCS. Customers who have technical questions, are experiencing technical problems, or have suggestions about how GSA may better serve them may contact us by calling (866) 472-9114 or by sending an email to eoffer@gsa. -based contractor MAXIMUS said it would soon offer services on the GSA's new automated contact center solutions SIN. Search options include: keywords, contract number GSA Schedules. -based government services contractor MAXIMUS announced that it secured a spot as the first awardee on GSA’s new SIN 132-20, which provides Known as the "Contact Center SIN", this contract will serve as a future acquisition vehicle to enable federal agencies to procure citizen engagement center technology and operational requirements. Monterey has two contracts awarded under its 00CORP GS-00F-0002Y (Professional Services Schedule) that includes multiple Special Item Numbers (SINS) applicable as shown below. S GSA routinely advises and audits contractors to ensure compliance. MAXIMUS Federal Awarded GSA's Contact Center SIN. The VSC maintains a staff ready to assist vendors in the preparation and submission of electronic catalog files to GSA Advantage!, and in the submission and reporting of sales data. Graduate School USA is an approved contract holder to provide training and consulting services under Professional Services Schedule, SIN C874. GSA Schedule GSA IT SCHEDULE. Contact Us . ACCS SIN 132-20 provides federal agencies with easy access to a broad range of contact center services that will make that vision a reality. Cloud SIN Expansion. Each VA or GSA Schedule has many subcategories called Special Item Numbers (SINs). Reston, VA, USA, Nov. Contact Us Monday - Friday, 8:30 a. GSA IT 70 Schedule No. each individual task order must contain an applicable wage determination in accordance with the Service Contract Act. DMC has produced in excess of $45M in reported, consumed, GSA actual sales under its Long-Term Lodging, Schedule 48, SIN 653. FAS SRP Fact Sheet. And while the new vehicle Nov 7, 2018 “As the first contact center SIN awardee, we are both honored and to support the GSA's plans to establish this innovative contract vehicle. Box 979017 St. While not a direct replacement for the USA Contact contract that ended in September, the SIN will certainly cover some of the same equipment and support. Virtual Contact Center Service Description Voice Services - Federal Terms and Conditions Authentication Products and Services (SIN 132-61 and 132-61 STLOC; SIN 132-62 and 132-62 STLOC) Read Accenture’s report on how GSA’s Financial and Business Solutions (FABS) Schedule 520 offers end users the ability to buy financial and business solutions support services. , Nov. The General Services Administration (GSA) has reopened the new and improved Multiple Award Schedule (MAS) 75 to new offerors and also added what GSA is calling “a new enhanced” special item number (SIN). GENERAL SERVICES ADMINISTRATION Federal Acquisition Service. 5, 2018 -- MAXIMUS (NYSE: MMS), a provider of government services worldwide, announced that MAXIMUS Federal has been named the first awardee of the General Services Administration (GSA) IT 70 Automated Contact Center Solutions (ACCS) IM …The VSC maintains a staff ready to assist vendors in the preparation and submission of electronic catalog files to GSA Advantage!, and in the submission and reporting of sales data. , Nov. 8(a) STARS Acquisition Excellence Acquisition Gateway Alliant Alliant Small Business Category Category Management Cloud Cloud SIN COMSATCOM credentialing customer intimacy customer service Data Center disadvantaged EIS Environment FAS FSSI Government Government Acquisition Green IT GSA GSA Acquisition GSS GWAC Innovation integrated technology GSA IT 70 (w/ Health SIN) Delivers federal, state, and local customer agencies the tools and expertise needed to shorten procurement cycles, ensure compliance, and obtain the best value for innovative technology products, services, and solutions. is one of only two women-owned translation and interpreting agencies that is certified as a HUBzone, Small Business Concern (SBC) and available through the Federal Supply Schedule 738 II. GS-07F-0277W 1 Ordering Information 1. CenturyLink Center 2000 CenturyLink Center Drive Bossier City, LA 71112. vendor. Special Item Number: SIN 412 14 Uninterruptible Power SuppliesGSA eLibrary is the official online source for complete VA Schedule and contract award information. support@gsa. Contact. Eastern Time, at (877) 495-4849, or via email at vendor. eLibrary is available 24/7 and provides up-to-date information on which suppliers and service providers have contracts and what items are available. com. The contract allows for the following types of sales transactions: SIN 132-8 Purchase of Equipment SIN 132-12 MaintenanceA general services administration contract holder that offers a comprehensive array of power distribution equipment for mission critical environments. " Nov 6, 2018 Reston, Va. Sep 6, 2018 The ACCS SIN provides a deep pool of pre-vetted vendors with a diverse set The purpose and benefits of adding SIN 132-20, Contact Center Sep 17, 2018 This new SIN provides Automated Contact Center Solutions and related technologies to support the latest in hardware and software solutions. The Automated Contact Center Solutions SIN—numbered 132-20—“provides a deep pool of pre-vetted vendors with a diverse set of contact center solutions,” according to a notice on GSA’s Interact site. Application leaders should evaluate vendors' technology and their ability to deliver in relevant regions. In March 2016, GSA awarded Visionary Consulting Partners, LLC GSA Schedule Contract: GS-00F-080DA. Share. Please send an email to: vendor. GSA IT 70 (w/ Health SIN) Delivers federal, state, and local customer agencies the tools and expertise needed to shorten procurement cycles, ensure compliance, and obtain the best value for innovative technology products, services, and solutions. About GSA IT Schedule 70. Business Center Manage many of your AT&T accounts and services conveniently online; AT&T Corp. 7 Nov 2018 The General Services Administration's first award on the Contact Center “As the first contact center SIN awardee, we are both honored and 17 Sep 2018 The Automated Contact Center Solutions SIN—numbered 132-20—“provides a deep pool of pre-vetted vendors with a diverse set of contact 2 Oct 2018 GSA said Monday the Automated Contact Center Solutions SIN allows government agencies to procure multiple offerings from pre-vetted 5 Nov 2018 Maximus Federal awarded GSA's contact center SIN. x Documentation iv 4 ++-GSA/FAS Vendor Support Center Schedules Input Program (SIP) Version 8. If you have further questions please contact the National Customer Service Center at 1-800-488-3111 or e-mail The company said Monday Maximus Federal is the first awardee on SIN 132-20 for automated contact center solutions and will work ExecutiveBiz General Services Administration govcon GSA IT Contact; DMC Tops All GSA Schedule 48, SIN 653. The ACCS SIN provides a deep pool of pre-vetted vendors with a diverse set of contact center solutions. GSA originally presented the contact center SIN as “the next generation USA Contact solution”. gsa. GSA Brochure; GSA Schedule 48, SIN 653. PODS is on schedule 48. gov or call (877) 495-4849 to receive a copy of the conversion chart. Contact Us; Help Desk GSA official at center of Las Vegas conference scandal pleads guilty to fraud A former senior government executive at the center of the General Services GSA looks to streamline cyber buying. The General Services Administration selected the first vendor for its new contact center services acquisition special item number (SIN) Monday. Contact Center TeleType Number (General DOL Inquiries) 1-877-TTY-5627 (1-877-889-5627) United States Department of Labor. S. RESTON, Va. And while the new vehicle Nov 7, 2018 “As the first contact center SIN awardee, we are both honored and to support the GSA's plans to establish this innovative contract vehicle. gsa contact center sinFederal agencies can order contact center solutions off of the Automated Contact Center Contact Center Special Item Number (SIN 132-20) within the GSA Schedules. State How to Sell through the Automated Contact Center Solutions SIN. The new contract, which will operate through GSA’s IT Schedule 70, is called the Automated Contact Center Solutions SIN and will offer a range of automated and bot-technology solutions through a list of more than 4,400 vendors. - 5:30 p. The General Services Administration has announced a new contract vehicle, FirstContact, designed to provide "a full range of services including telephone and e-mail inquiry services, automated and Automated Contact Center Solutions (ACCS) - SUBJECT TO COOPERATIVE PURCHASING - The intended scope of this SIN is to offer ACCS. GSA MAS 71 II K, Comprehensive Furniture Management Services Contact the Integrated Workplace Acquisition Center at furniture@gsa. Data Center and Storage MAT GSA CUSTOMER SATISFACTION POINT OF CONTACT: Peter S. Established by the GSA, the Contact Center SIN provides agencies with a diverse set of pre-vetted citizen engagement center solutions through a single contract. GSA Focus is the full-service gsa contract solution for small businesses. The company said Monday Maximus Federal is the first awardee on SIN 132-20 for automated contact center solutions and will work ExecutiveBiz General Services Administration govcon GSA IT MAXIMUS Federal Awarded GSA's Contact Center SIN 11/5/18 MAXIMUS (NYSE: MMS), a leading provider of government services worldwide, announced today that MAXIMUS Federal has been named the first awardee of the General Services Administration (GSA) IT 70 Automated Contact Center Solutions (ACCS) IM 132-20 contract vehicle. Company is First Awardee for Follow-on of GSA USA Contact Contract Vehicle 5 Nov 2018 Company is First Awardee for Follow-on of GSA USA Contact Established by the GSA, the Contact Center SIN provides agencies with a 6 Nov 2018 Reston, Va. When can you contact us? Vendors may contact the VSC staff Monday - Friday, 8:30 a. The Service Contract Act applies to SIN 5994 - and please note . IT Schedule 70 delivers federal, state, and local customer agencies the tools and expertise needed to shorten procurement cycles, ensure compliance, and obtain the best value for innovative technology products, services,and solutions . Cubicles Office Environments represents many office furniture and cubicle manufacturers that hold GSA contracts including Friant. The following Special Item Numbers are included in our GSA Schedule: SIN 383-2 Portable, Standby or Prime Generators Health (Please contact your local VA Medical Center) Track Your Appointments with My HealtheVet (Registration Required) VA Federal Supply Schedule Service. GSA Contracts and Details Special Item Numbers (SIN) 811-006, 871-202 through 871-210: a streamlined way to procure a wide range of effective solutions on the gsa schedule 874 - mobis - mission oriented business integrated services (GSA. As an experienced government contractor, MoveCenter’s GSA division provides relocation services for government agencies and all branches of the United States Military under GSA Schedule 48 (SIN 653-7) & CHAMP program. The following Special Item Numbers are included in our GSA Schedule: SIN 383-2 Portable, Standby or Prime Generators eOffer/eMod was recently enhanced to capture "Product" data elements in a formatted manner. GOVSolv Team Contact For information on how to become an authorized reseller on either of the SYNNEX GSA schedules, please DUNS:069949345 - GSA Contract No: GS-21F-0028U - SIN No: 811-001 Mid-American Elevator is proud to be a Federal Supply Services supplier. Known as the "Contact Center SIN", this contract will serve as a future acquisition vehicle to enable federal agencies to procure citizen engagement center technology and operational requirements. GSA CONTRACT & PRICING INFORMATION. 5. Federal agencies can order contact center solutions off of the Automated Contact Center Special Item Number (SIN 132-20) within the GSA Schedules. ID Wholesaler is a GSA-approved seller of photo ID card printers, printer supplies and ID badge accessories. Text Text Text Find us FedMall and GSA Advantage GSA Contract: GS-02F-0192V > DUNS Number: If you need further assistance with respect to the business processes and procedures, please contact your Contracting Officer at GSA. ) In addition, you can always call the helpdesk (number listed on VSC. SIN 132-51 - Information Technology Professional Services – Includes resources and facilities management GSA MAS 71 II K, Comprehensive Furniture Management Services Contact the Integrated Workplace Acquisition Center at furniture@gsa. We've expanded our Cloud Special Item Number (SIN) 132-40 to include cloud-related IT professional services. gsa schedule 874 - mobis - mission oriented business integrated services Call Center Data Warehousing; GSA PSS: #GS-00F-315CA Services required under this SIN involve the definition and interpretation of high level organizational NCC received a Multiple Award Schedule Contract Number GS-33F-0005W awarded in the current fiscal year for conference center services (under SIN 599 99, Introduction to New Services/Products). The General Services Administration selected the first vendor for its new contact center services acquisition special item number (SIN) Monday. RESTON, Va. Read unbiased insights, compare features & see pricing for 470 solutions. The company said Monday Maximus Federal is the first awardee on SIN 132-20 for automated contact center solutions and will work ExecutiveBiz General Services Administration govcon GSA IT Contact Us; GSA-Schedule. . gov or Special Item Numbers (SINs) within a Schedule. For assistance with QSI GSA Contracts: Please contact our GSA Administrators, Dan Dumlao SIN 811-002 — Complete Facility Maintenance secure Storage Center, to relocate employees, to aid disaster response efforts and more. This online shopping center has been a great success since it was established in 1996, growing at a rapid pace to where it now offers access to 28 million products, services, and solutions from over 18,000 approved GSA contractors. Specification for API. The General Services Administration plans to incorporate a new special item number for automated contact center platforms and services into the Information Technology Schedule 70 contract vehicle Automated Contact Center Solutions will soon be on GSA Schedule 70. fss. Louis, MO 63197-9017GSA Catalog Mission City Electric Contract No. For problems with a Schedule order placed through GSA Advantage!, please contact the contractor or purchaserThe GSA Vendor Support Center SIP Web Training provides vendors with a detailed overview of how to use the SIP program for commodities and service contractors. MAXIMUS. The web-address GSA Advantage! is: GSAAdvantage. Caswell, President and Chief Executive Officer of MAXIMUS. It offers a full range of contact center services, tools, and applications for federal 7 Sep 2018 USA Contact follow-on will be a new contact center SIN on GSA's IT Schedule 70 Contract | SIN 132-20, Automated Contact Center Solutions 5 Nov 2018 MAXIMUS Federal Awarded GSA's Contact Center SIN. For any questions, please contact the GSA Vendor Support Center at 1-877-495-4849 or . GSA has been engaging with the IT industry since October 2017 to help define the terms and conditions of the new Automated Contact Center Solutions (ACCS) SIN. Contact Us Soliciting services via the GSA IT Solutions Vendor Center (Electronically). Special Item Numbers (SIN): 132-51, 132-52 Atlantech Online is committed to providing Internet solutions to the federal government, system integrators, state and local municipal groups and any other organization authorized to purchase via a GSA Schedule. The General Services Administration (GSA), Office of IT Schedule Contract Operations, is establishing a new Automated Contact Center Solutions (SIN) 132-20. The General Services Administration's first award on the Contact Center special item number contract is the first step in what is expected to be a diverse array of vendors for agencies to choose from. General Services Administration Healthcare IT Services (SIN 132-56) 8614 Westwood Center Dr. More details surrounding the addition of this SIN can be found online on GSA’s Interact platform. A list of PSS contractors is available at the GSA Schedules E-Library website, www. Table of Awarded Special Item Numbers (SINs) Keysight’s Customer Contact Center listed below. GSA Contract GS-27F-0014V 3 Terms and Conditions For more information, please contact your participating Steelcase GSA dealer. Leasing of products (SIN 132-3) Information technology professional services (SIN 132-51) Electronic commerce and subscription services (SIN 132-52) The Contact Center SIN is focused on a wide range of technologies that support citizen engagement, including artificial intelligence (AI), chat bots, robotic process …Known as the "Contact Center SIN", this contract will serve as a future acquisition vehicle to enable federal agencies to procure citizen engagement center technology and operational requirements. Sep 7, 2018 USA Contact follow-on will be a new contact center SIN on GSA's IT Schedule 70 Contract | SIN 132-20, Automated Contact Center Solutions Nov 5, 2018 MAXIMUS Federal Awarded GSA's Contact Center SIN. The General Services Administration (GSA), Office of IT Schedule Contract Operations, is creating a Contact Center Services (CCS) SIN on IT Schedule 70 as the follow-on contract solution for the USA Contact IDIQ, and is seeking feedback from industry on the technical scope. On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through . As an experienced government contractor, MoveCenter’s GSA division provides relocation services for government agencies and all branches of the United States Military under GSA Schedule 48 (SIN 653-7) & CHAMP program. Box Office Hours: Welcome to Harland Clarke Contact Center Solutions. S. milCloud’s infrastructure is View Larger Map. Contact Us Contact Center as a Service (CCaaS) is a cloud-based customer experience solution that allows companies to utilize a contact center provider’s software. Contact; DMC Tops All GSA Schedule 48, SIN 653. 11/5/2018 · Established by the GSA, the Contact Center SIN provides agencies with a diverse set of pre-vetted citizen engagement center solutions through a single contract. By placing ACCS solutions under Schedule 70, GSA avoided establishing a new vehicle and keeps ordering agencies from having to conduct open market procurements to meet their ACCS General Services Administration 9300 West Research Center Road Minneapolis, MN 55428 schedule customer may contact the Contractor for SCS – Annual Maintenance Services – GSA (SIN 132-12) SCS – Monthly Maintenance Services – GSA (SIN 132-12) SCS – Platform as a Service – GSA (SIN 132-52) SCS – Professional Services – GSA (SIN 132-51) Sirius contact for State and Local Government contracts, purchases, or questions: Phyllis Byrd As an experienced government contractor, MoveCenter’s GSA division provides relocation services for government agencies and all branches of the United States Military under GSA Schedule 48 (SIN 653-7) & CHAMP program. EZGSA can assist you in ensuring compliance by: Reviewing your accounting system and procedures for classifying government sales; Analyzing past 72A reports for accuracy, including SIN, timeliness, open market and other direct costs GSA Advantage Pricing. build and maintain your data center or network operations facility. The company’s GSA contract number is GS-33F-0019Tand the special item number is SIN 451-99. The VA is delegated authority by GSA (see FAR 8. If you have further questions please contact the National Customer Service Center at 1-800-488-3111 or e-mail GENERAL SERVICES ADMINISTRATION Address: US General Services Administration Federal Acquisition Service Northeast & Caribbean Supply and Acquisition Center One World Trade Center 55th floor; Room 55W09 New York, NY 10007-0089 or Phone GSA Contact: GSA SmartShop, 212-264-0868, E-mail: smartshop@gsa. General Services Administration please contact the Management Services Center at mobis@gsa. Request demos & free trials to discover the right product for your business. GSA Schedule 70 Contract Vehicle - GSA Contract #: GS-35F-0553P Call for quantity pricing. Mid-American is in a league by itself when it comes to GSA elevator contractors. Contract Vehicles Exceed Corporation provides a wide range of turnkey services and solutions. GSA Schedules. 4 SIN 599-4, Air Charter Services – Owner Operated . The Professional Services Schedule (PSS) is an indefinite delivery/indefinite quantity (IDIQ) multiple award schedule, providing direct access to simple or complex fixed-price or labor-hour professional services including: GSA creates Schedule SIN for health IT services August 22, 2017 By cs Health Information Technology (IT) is one of the fastest-growing fields in the IT industry, in part due to a spurt of government technology modernization initiatives. Order Payment Address: Four Points Technology, LLC Address: 14900 The General Services Administration (GSA) announced a revamp of how agencies can acquire mobility solutions through IT Schedule 70 with a single Special Item Number (SIN) replacing expiring blanket purchase agreements (BPAs) under the Federal Strategic Sourcing Initiative. (ibid) Questions about providing mobility services to the government or getting your Schedule 70? Give us a call at 301-913-5000 and we can walk you through it. 3. SIN 132-51 - Information Technology Professional Services – Includes resources and facilities management, Facility Operations and Maintenance, Systems Development Services, database planning and design, systems analysis and design, Automated Information Systems Design and Integration gsa it-70 OVERVIEW The Information Technology (IT) Schedule 70 (a Multiple Award Schedule) grants agencies direct access to commercial experts who can thoroughly address the needs of the government IT community through Special Item Numbers (SINs). GS-27F-025DA. Vendors will be able to submit product level information or a text file depending on the type of products or services awarded under contract. CGI Federal Contract Vehicles - GSA Schedules General Services Administration (GSA) Period of performance: April 22, 2016 - April 21, 2021 (Base Period Answer: There is a tab dedicated entirely to getting on Advantage on the Vendor Support Center website at vsc. G2X TAKE: Fresh off the announcement that they have signed a Definitive Agreement to Acquire GDIT’s U. support@gsa. GS-35F-0249J. SIN 132-51 - Information Technology Professional Services – Includes resources and facilities management, Facility Operations and Maintenance, Systems Development Services, database planning and design, systems analysis and design, Automated Information Systems Design and Integration Contact Us; GSA-Schedule. Federal Government Solutions Automated Logic has been a GSA Contract holder for two decades, delivering intelligent building solutions to the federal government. Federal Citizen Engagement Centers for $400 Million in Cash , comes word that MAXIMUS is now the first awardee on the new “Contact Center SIN”. gov Are You Subscribed to FedMark? GSA IT Schedule GSContract Number -35F 349CA Page 1 1 Customer Information 1a. B. gov for questions specifically related to the TDR program. March 31, 2023. Markakos President, McLane Advanced Technologies Phone: 703-637-0068 x711 The Government Services Administration’s (GSA’s) Information Technology (IT) Schedule 70 is an Indefinite Delivery Indefinite Quantity (IDIQ) Multiple Award Schedule (MAS) contract. The Language Exchange, Inc. Order Payment Address: Four Points Technology, LLC Address: 14900 The GSA 00CORP program offers a full range services that can improve a federal agency’s performance and their endeavor in meeting mission goals. 9For assistance with QSI GSA Contracts: Please contact our GSA Administrators, Dan Dumlao SIN 811-002 — Complete Facility Maintenance GSA’s Emerging Citizen Technology Office kicked off the new fiscal year with a half-day symposium with 250 participants from leading agencies, industry, and civic collaborators. support Contact; GSA List of Schedules. About the GSA Professional Services Schedule. Within the GSA List of Schedules, they are industry-based GSA Schedules include a variety of product offerings such as Medical Equipment, Security, Information Technology, Construction and Vehicles. The new SIN is known as Office Supplies Fourth Generation (OS4) for Office Products and Services to the Schedule. Reston, Va. Print. 5, 2018 -- MAXIMUS (NYSE: MMS), a provider of government services worldwide, announced that MAXIMUS Federal has been named the first awardee of the General Services Administration (GSA) IT 70 Automated Contact Center Solutions (ACCS) IM 132-20 contract vehicle. The ESCO is required to go through a two-step qualification process to become an eligible ESPC ENABLE or Schedule 84 service provider. General Services Administration Federal Government computer system that is "FOR OFFICIAL USE ONLY". Core Data Center offering. Search options include: keywords, contract number . GSA recently announced that SIN 132 20 will be officially established October 1, 2018. 5, 2018 /PRNewswire/ -- MAXIMUS (NYSE: MMS), a leading provider of government services worldwide, announced today that MAXIMUS Federal has been named the first awardee of the GSA IT 70 (w/ Health SIN) Delivers federal, state, and local customer agencies the tools and expertise needed to shorten procurement cycles, ensure compliance, and obtain the best value for innovative technology products, services, and solutions. service@gsa. support NOTE 1: Program support services where the preponderance of work is specifically covered under other PSS SINS or GSA Schedules are not permitted under this SIN. GSA said Monday the Automated Contact Center Solutions SIN allows government agencies to procure multiple offerings from pre-vetted contact center service providers through a single contract. Discover the many programs we offer that successfully support today’s financial institution with Janet Sthele, Director of Client Strategy and Sales. Contracts with the FHI 360 is on the General Services Administration (GSA) Professional Services Schedule for the following special items numbers (SINs): Financial and Business Solutions (SIN 520) Program Financial Advisor (SIN 520 1) Transaction Specialist (SIN 520 2) Loan Servicing and Asset Management (SIN 520 5) GSA IT Schedule GSContract Number -35F 349CA Page 1 1 Customer Information 1a. This also applies to U. GSA Schedules for Product Industries. Cambridge Federal is committed to fostering economic development and career opportunities for the surrounding community and looks forward to providing Federal, State, and Local government agencies high quality IT products and services via the GSA IT 70 contract vehicle for the next 20 years. 12 GSA The General Services Administration's first award on the Contact Center special item number contract is the first step in what is expected to be a diverse array of vendors for agencies to choose from. Below, you will find ordering information for the various Special Item Numbers (SINs) applicable to our GSA contract: GSA Center. The General Services Administration (GSA), Office of IT Schedule Contract Operations, is creating a Contact Center Services (CCS) SIN on IT Schedule 70 as the follow-on contract solution for the USA Contact IDIQ, and is seeking feedback from industry on the technical scope. Contact center infrastructure vendors are expanding their functional depth and breadth to deliver omnichannel solutions while enhancing their cloud delivery capabilities. GSA Center. GSA Schedule SIN 411-1, Ground Passenger Transportation Services Need more information? Call our Sales Department at 703-478-0500 option 1, or fill out the contact form below. The Contact Center SIN is focused on a wide range of technologies that support citizen engagement, including artificial intelligence (AI), chat bots, robotic process automation (RPA The new contract, which will operate through GSA’s IT Schedule 70, is called the Automated Contact Center Solutions SIN and will offer a range of automated and bot-technology solutions through a list of more than 4,400 vendors. 402(a) ) for multiple award contracts for medical equipment, supply, pharmaceutical, and service Schedule programs. It is a procurement vehicle that offers a comprehensive array of state-of-the-art IT products, services, and solutions from IT industry leaders. Vendor Support Center. The Professional Services Schedule (PSS) is an indefinite delivery/indefinite quantity (IDIQ) multiple award schedule, providing direct access to simple or complex fixed-price or labor-hour professional services including: SIN 874 7 Integrated Business Program Support Services A detailed listing of Services offered by C3R and online access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available at GSA Advantage . 12 GSA The General Services Administration plans to incorporate a new special item number for automated contact center platforms and services into the Information Technology Schedule 70 contract vehicle The General Services Administration has introduced a special item number for contact center products and services on the IT Schedule 70 acquisition vehicle. sector director at GSA's Federal Systems Integration and Management center, said the new Schedule 70 SIN will play a big role as DHS and GSA gear up for Catalog Section 4 – SIN 192-33a Fiberglass Planters Catalog Section 6 – SIN 192-37b Benches. 9 sales generated annually since 2012. GSA . Begin Regulation On August 16, 2018, GSA issued a technical amendment to the General Services Administration Acquisition The Automated Contact Center Solutions SIN—numbered 132-20—“provides a deep pool of pre-vetted vendors with a diverse set of contact center solutions,” according to a notice on GSA’s Interact site. Business Center Manage many of your AT&T accounts and services conveniently online; AT&T Corp. The Contact Center is a community-based, membership organization that strives to uphold the rights and dignity of all people. For problems with a Schedule order placed through GSA Advantage!, please contact the contractor or purchaserEstablished by the GSA, the Contact Center SIN provides agencies with a diverse set of pre-vetted citizen engagement center solutions through a single contract. Description: This session introduced the new 132-20 Automated Contact Center Solutions SIN and shared how technology will improve how we operate contact centers GSA Multiple Award Schedule (MAS) Schedule 70 – FSC/FPDS Classes 7010 & 7025 Contract number GS-35F-0422L. MAXIMUS announced that MAXIMUS Federal has been named the first awardee of the Federal agencies can order contact center solutions off of the Automated Contact Center Contact Center Special Item Number (SIN 132-20) within the GSA Schedules. In addition, the formatting of the SIN has changed (dashes eliminated) for all merged and new schedules only. GENERAL SERVICES ADMINISTRATION . GSA Contract # GS-10F-0249R. PBS Contact Tracy Marcinowski (Director, Acquisition Policy, Office of Acquisition Management, PBS) at (202) 969-7146 or tracy. Energy Savings Performance Contract (ESPC) ENABLE projects use General Services Administration (GSA) Federal Supply Schedule 84, SIN 246-53 to select a qualified energy service company (ESCO). Suite 530 Vienna, VA 22182. We’ve got the experience to design, build and maintain your data center or network operations facility. Automated Contact Center Solutions will soon be on GSA Schedule 70. Complete List of GSA Schedules Joshua Ladick November 2, 2012 After you have isolated the proper GSA Schedule , you will want to view the list of Special Item Numbers (SIN’s) under that Schedule. GSA originally presented the contact center SIN as “the next generation USA Contact solution”. GSA creates Schedule SIN for health IT services August 22, 2017 By cs Health Information Technology (IT) is one of the fastest-growing fields in the IT industry, in part due to a spurt of government technology modernization initiatives. The Contact Center SIN is focused on a wide range of technologies that support citizen engagement, including artificial intelligence (AI), chat bots, robotic process …SIN 132-20: Automated Contact Center Solutions (ACCS) The intended scope of this SIN is to offer ACCS. 200 Constitution Ave NW Central Truck Center, Inc. Sep 6, 2018 The ACCS SIN provides a deep pool of pre-vetted vendors with a diverse set The purpose and benefits of adding SIN 132-20, Contact Center Sep 17, 2018 This new SIN provides Automated Contact Center Solutions and related technologies to support the latest in hardware and software solutions. Call Center Cubicles; Pre-Owned Jim Piché, a sector director at GSA’s Federal Systems Integration and Management Center, told FCW in March that the SIN will play a big role as DHS and GSA gear up for the next phase of the CDM The VA Federal Supply Schedule program supports the healthcare acquisition requirements of the VA and other federal government agencies (OGA). For compensation management, federal agencies may choose to use Accenture's Federal Payroll and Time and Attendance solution, provided under arrangement with ADP, or an interface to the agency's ePayroll provider. Authorized Federal Supply Schedule Price List. CUSTOMER ASSISTANCE Technical Problems. 2 – SIN 71-315 Fresh Ideas Guest Center, Message Center Parallel - Writing, Tack & Mirror Panels Folding Chairs – SIN 711-19 Catalog Section 1. Sep 17, 2018 The Automated Contact Center Solutions SIN—numbered 132-20—“provides a deep pool of pre-vetted vendors with a diverse set of contact Federal agencies can order contact center solutions off of the Automated Contact Center Special Item Number (SIN 132-20)USA CONTACT is GSA's solution to your federal agencies contact center needs. Our comprehensive, full-service approach is paired with an affordable price to offer the very best option to get your GSA Contract. The following Special Item Numbers are included in our GSA Schedule: SIN 383-2 Portable, Standby or Prime Generators Another addition to Schedule 70 is SIN 132-20, Automated Contact Center Solutions (ACCS), which focuses on technologies that enable customer engagement and solutions. Advantage!™, a menu-driven database system. 9 Contract Holders in Annual GSA Sales Since 2012! Did you know that DMC Management Services, LLC is the industry The GSA Vendor Support Center SIP Web Training provides vendors with a detailed overview of how to use the SIP program for commodities and service contractors. 5, 2018 /PRNewswire/ -- MAXIMUS (NYSE: MMS), a leading provider of government services worldwide, announced today that MAXIMUS Federal has been named the first awardee of the General Services Administration (GSA) IT 70 Automated Contact Center Solutions (ACCS) IM 132-20 contract vehicle. 3 – SIN 71-315 healthFIRST® Infection Prevention Contact GSA To Get Started. support GSA is preparing to add SIN 132-20, titled Automated Contact Center Solutions (ACCS), to Schedule IT70 to secure more advanced AI computing for these applications and processes within the government. Awarded Special Item Numbers (SINs): 132-8 Purchase of New Equipment 132-32 Term Software Licenses 132-33 Perpetual Software Licenses 132-51 Information Technology (IT) Professional Services 132-56 Health Information Technology Services 1b. Specification for EDI. Language Services Schedule 738 II. “A SIN is a contract vehicle that you can actually inject new technologies on,” said Ellery Taylor, director of the Office of Acquisition Management’s Innovation Division, at an Oct. Source: MAXIMUS Federal Awarded GSA’s Contact Center SIN – November 5, 2018. The General Services Administration (GSA), Office of IT Schedule Contract Operations, is establishing a new Automated Contact Center Solutions (SIN) 132-20. Administrative Office Hours: M-F 8:00 am – 5:00 pm. The Contact Center SIN is focused on a wide range of technologies that support citizen engagement, including artificial intelligence (AI), chat bots, robotic process automation (RPA) and voice/speech recognition. We help agencies navigate the Cloud SIN to acquire cloud services, including providing free scope reviews of solicitations. Each RFQ is posted in the eBuy system for a designated period of time and is assigned to a GSA Schedule Special Item Number (SIN) category by the buyer. SIN CLIN User Guide. gsa contact center sin service@gsa. For more information on ordering from Federal Supply Schedules, click on the FSS Schedules button at www. Sep 17, 2018 The Automated Contact Center Solutions SIN—numbered 132-20—“provides a deep pool of pre-vetted vendors with a diverse set of contact Oct 2, 2018 GSA said Monday the Automated Contact Center Solutions SIN allows government agencies to procure multiple offerings from pre-vetted ACCS SIN 132-20 provides federal agencies with easy access to a broad range of contact center services that will make that vision a reality. Delegated authority by the General Services Administration, the VA Federal Supply Schedule (FSS) program supports the healthcare acquisition needs of the VA and other government PSS Special Item Numbers (SINs) are organized into the following SIN series: If you have further questions please contact the National Customer Service Center at 1-800-488-3111 or e-mail ncsccustomer. , is an approved GSA vendor under the Federal Supply Schedule 23V. Engage